Excuses are a way to delegate challenges you face to an external source, meaning you miss the opportunity to develop your problem-solving skills.
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Business continuity has evolved in response to COVID‑19, the rise of cyber threats, geopolitical instability, and supply chain vulnerabilities
Infrastructure is everything you don’t think about. The roads you drive on. The rigs and refineries that turn fossil fuel into the gas that makes your car go. The electricity…
The 4th Edition of the Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation is coming June 1, 2026, and pre-orders are open now.
If you thought Bad Bunny’s half-time performance was the most controversial moment at the Super Bowl in February, you probably missed the story about the advertisement for recovering lost dogs.
Should a company CEO speak out publicly about an internet allegation which doesn’t even name his brand?
Weekly planning involves setting objectives for the week; daily planning involves deciding what tasks need to be done that day.
Technical skills can be learned, but sharp thinking and relentless attention to detail result in a trustworthy risk assessment
Issue and crisis management are accepted as critical functions, and they are certain to become even more important. But what lies ahead?
The AWS outage shows that “it does actually happen” despite all our layers of defense and resilience – a stark reminder of the close coupling of systems, where hidden dependencies…