Infrastructure is everything you don’t think about. The roads you drive on. The rigs and refineries that turn fossil fuel into the gas that makes your car go. The electricity that powers the streetlights and lamps that guide your way. All these technologies vanish into the oblivion of normalcy.
The 4th Edition of the Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation is coming June 1, 2026, and pre-orders are open now.
If you thought Bad Bunny’s half-time performance was the most controversial moment at the Super Bowl in February, you probably missed the story about the advertisement for recovering lost dogs.
The AWS outage shows that “it does actually happen” despite all our layers of defense and resilience – a stark reminder of the close coupling of systems, where hidden dependencies can align to trigger failure on a global scale.
Protect your time. Don’t give it away!
by Carl Pullein
In 2011, Bonnie Ware, a palliative care nurse, published a book titled The Top Five Regrets Of The Dying. The book details the most common regrets patients in her care told her they had about the life they’d lived.The number one regret was…