crisis leadership Archives

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Crisis leadership in the face of viral social media disinformation

Crisis Management, Crisis Management and Crisis CommunicationMarch 11, 2026293Views 41Likes 0Comments

Should a company CEO speak out publicly about an internet allegation which doesn’t even name his brand?

Planning for grey rhino risks : How to prepare for the ‘unforeseeable’ – FREE WHITE PAPER

Crisis Management, Crisis Management and Crisis Communication, Risk ManagementApril 16, 20253KViews 5Likes 0Comments

Grey rhino risks are high-impact but seemingly low-probability risks that get shuttled to the sidelines, often due to a misguided hope that the risk will not materialize in the near term, so mitigation planning can be delayed or dismissed.

FREE WHITE PAPER: Rhinos and Risk Assessments

Crisis Management, Crisis Management and Crisis Communication, Disaster Preparedness, Pandemics, Risk Management, Special OffersFebruary 11, 20222KViews 0Likes 0Comments

FREE WHITE PAPER Rhinos and Risk Assessments: Adjusting risk Assessment Methodologies to Account for ‘Unforeseeable’ Events By Dr. Jo Robertson It is wrong to describe the COVID-19 pandemic as a "black swan" (i.e. a catastrophic event that no one saw coming). Far more apt would be to call it a ‘grey rhino’…

Cyber-Crises Are Never “Just an IT Problem”

Crisis Management, Crisis Management and Crisis Communication, InfoSecurityAugust 3, 20211KViews 0Likes 0Comments

Cyber-Crises Are Never "Just an IT Problem" by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.Online data failures and ransomware attacks are emerging as a leading deadly threat to reputation. However, some organisations still seem to…

Free Chapter: No Successful Crisis Response Begins When The Crisis Begins!

Crisis Management, Crisis Management and Crisis CommunicationJuly 30, 2021999Views 0Likes 0Comments

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises.How leaders deal with crisis can clarify character and strengthen reputation.…

Woolworths and the Cost of Ignoring Stakeholders

Crisis Management, Crisis Management and Crisis CommunicationJuly 2, 20211KViews 0Likes 0Comments

Every undergraduate PR student knows from their first semester that understanding stakeholders is essential, yet some big corporations appear to have forgotten that basic principle.

So, You Want to Change your Boss? Fuhgeddaboudit!

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2021876Views 0Likes 0Comments

So You Want to Change your Boss? Fuhgeddaboudit! by Jim Lukaszewski As Americas Crisis Guru the most frequent question I get from other senior practitioners is "How do you overcome the resistance of a boss who needs to change but will not listen to you?"I respond with my own question, "How long have you been…

Five Rules for Crisis Leadership, By Dr. Jo Robertson

Crisis Management, Crisis Management and Crisis CommunicationSeptember 25, 20201KViews 0Likes 0Comments

Many thoroughly savvy executives fail to take the potential for crisis as seriously as they should. They might have great security plans, or they might be following so-called best practices in crisis management, but they are still woefully underprepared. Dr. Jo Robertson, author of Executing Crisis: A C-Suite Crisis Leadership Survival Guide, shares her top…

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Uber’s Not So Sweet Ride

UncategorizedDecember 26, 20191KViews 0Likes 0Comments

I talk about the badly conceived strategy of companies waiting and hoping their crisis isn’t discovered in my newly released book Executing Crisis: A C-Suite Crisis Leadership Survival Guide . Uber’s 2016-2017 hacking crisis is a prime example cited in Chapter 6. Customers and drivers weren’t angered as much by the fact that Uber had…

Our Newest Author: Dr. Jo Robertson at Rothstein Publishing

Crisis Management, Crisis Management and Crisis CommunicationMarch 8, 2019974Views 0Likes 0Comments

We're excited to announce our newest author: Dr. Jo RobertsonJo is working on a new book project with the working title EXECUTING CRISIS: The New Rules for Crisis Leadership.